About Us

   Head of QCNW – Diane Rigge

    Diane brings 28 years of experience to QCNW, joining the organisation as a graduate chemist working across both QC and R&D. Over the     course of her career, she has continued to advance her expertise, completing an MSc in Pharmaceutical Analysis and a Level 5 qualification in     Management Studies. She has since become a member of the Chartered Manager Institute and is a Fellow of the Royal Society of Chemistry.

    In 2019, Diane was appointed Head of QCNW, where she leads the team with a strong focus on scientific excellence, operational quality, and     continuous improvement

   Deputy Head of QCNW – Jennifer Roberts

    shrink picture exp..... Jen is our Deputy Head who works with customers and the laboratory teams to coordinate workload. She is also our Compliance Manager who 
    leads key aspects of Quality at QCNW. In this role, she works with the Compliance Team to maintain and develop the Quality System to ensure      QCNW delivers reliable, high‑quality testing to our customers and ensure our continued compliance with our MHRA regulations and UKAS accreditations.

   Emma has an MSc in Pharmaceutical Technology and Quality Assurance and uses this knowledge, along with regulatory guidance, to develop     and deliver internal GMP training sessions department wide. Emma has previous experience of the management of the Chemistry, R&D and Microbiology laboratories and assists with current management as well as advising on quality matters. 

Emma is a senior member of the Compliance Team and has responsibilities in Quality System maintenance and updates. As part of this, Emma     assists with the performance of supplier and internal audits. Alongside the Compliance Manager, Emma leads on quality improvements and     change management.

   Advanced Scientist Business Development and Performance – Joshua Gettins

    exp in lab ... Alongside his role, Josh is completing a Digital Marketing Degree Apprenticeship, contributing to our online presence through social media, brand     management, and digital communications. His work is reflected across our LinkedIn page, website, and email communications.Josh is a primary point of contact for enquiries submitted directly or via our website and coordinates new project introductions and quoting. He also oversees     our internal IT support and website management.

   Advanced Scientist Chemistry – Christopher Roberts

    Chris is the Advanced Scientist for the chemistry testing laboratory. His main role is to ensure that the smooth running of the testing laboratory     using his 16 years of experience.

    Managing the chemistry laboratory means that he is responsible for overseeing the release of pharmaceuticals products to the standards outlined     by both the MHRA and UKAS. flesh out

   Advanced Scientist Microbiology – Gillian Stokes

    Gillian is the Advanced Scientist for the site testing and microbiology testing laboratory. Her main role is to ensure that the smooth running of the      service and laboratory using her experience of over 20 years.

    Managing the microbiology laboratory means that she is responsible for overseeing the release of environmental monitoring     results, pharmaceuticals tests, and site testing reports to the standards outlined by the MHRA and UKAS. flesh out (not preston)